The return of goods, without giving any reason, can be made up to 14 days from the date of recieving the shipment.

Personalized goods, e.g. additional engraving, are not returnable.

All our products have a one-year manufacturer's warranty, on the basis of which we replace or repair products purchased from us.

Please note that our products are delicate. Therefore, mechanical damage such as crushing, dropping etc. of the products is not covered by the warranty!

To make a return or submit a complaint, please complete the form below (in the form of a hyperlink):

returns and complaints form


The waiting time for considering the complaint is 10 business days. Usually it takes much less!


If you do not receive the full order, please contact us directly:



Return adress:

Amber-Art Marek Gutowski

street: Wegi 16

city: Gdańsk

province: pomorskie

post code: 80-299

country: Poland

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